Our terms and conditions are set out below. The continued use of this website and any order placed using it will be subject to these terms and conditions. If you disagree with the terms and conditions you should not use our website.

Please read the terms and conditions carefully before ordering.

Not Just Books does not sell products through this website for purchase by children. If you are under 18, you may use the website under the supervision of a parent or guardian.

Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

Any references to “we”, “us” and “our” are deemed to be references to Not Just Books. Any references to “you” and “your” are deemed to be references to persons browsing / placing an order via this website.

We reserve the right to amend these terms and conditions from time to time without prior notice.

About Us

This website (www.notjustbooks.co.uk) is owned and operated by Not Just Books Limited, a company registered in England and Wales under company number 12751123. Our registered office is: 2 Primrose Close, Thetford, Norfolk.  IP24 2XD. We trade as Not Just Books. Our trading address is: 23 Riverside Walk, Thetford, Norfolk.  IP24 2BB. Our VAT number is 358226191.


Copyright (c) 2021 Not Just Books Limited

Subject to the express provisions of these terms and conditions, we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website. All the copyright and other intellectual property rights in our website and the material on our website are reserved.

Website Use

You may:

Unless you own or control the relevant rights in the material, you must not:

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

Acceptable Use

You must not:

Limited Warranties

We do not warrant or represent:

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent that these terms and conditions expressly provide otherwise, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.


Placing an Order

By placing an order, you will have been deemed to have read, understood, and agreed to be bound by these terms and conditions.

The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out below.

To enter into a contract through our website to purchase products from us, the following steps must be taken:

You will have the opportunity to identify and correct input errors prior to making your order by reviewing your order at the checkout.


Every effort has been made to ensure descriptions, images and product specifications are correct. We reserve the right to alter descriptions and specifications of products or remove them from the website without prior notice.

Prices and Payments

All prices listed on this website are, to the best of our knowledge, correct, except in the case of obvious errors. We reserve the right not to dispatch an item where an obvious and unmistakable pricing error has occurred.

Prices are inclusive of VAT (where applicable) at the correct rate.

We reserve the right to amend our prices without prior notice.

Prices listed exclude a delivery charge. Postage and packaging charges will be notified to you and added at Checkout before the contract of sale comes into force. For the avoidance of doubt, we will not be liable for any export or import duties, taxes etc. arising as a result of the products being sent to a destination outside the United Kingdom.

Payment for all products must be made in advance by credit or debit card at the time of ordering. Payments may be made by any of the permitted methods specified on our website.

If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.


Our policies and procedures for the delivery of products are set out on our website ‘Delivery’ information page.

We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.

We aim to dispatch all orders as quickly as we can, usually within 1-3 working days of receiving an order.

Cancelling an Order and Returns

You can “remove” a product at any time from your shopping basket prior to completing the checkout process.

You may normally cancel your order for any reason up to the point of dispatch. If you do cancel the order within this time any payments made by you will be refunded to the debit/credit card used to make the purchase via our payment service provider.

We hope you will be incredibly happy with the product(s) you have ordered. In the event that this is not the case, we will offer you an exchange or refund provided you contact us within 14 working days of receipt of goods.

If you do cancel your purchase, you must return the unwanted item(s) to us in the condition you received them, with all labels and packaging still attached, and at your own expense.

Please return the unwanted item(s) to us at: Not Just Books, 23 Riverside Walk, Thetford, Norfolk, IP24 2BB. On receipt of the returned goods, the refund will be made to the debit/credit card used to make the purchase via our payment service provider.

When returning an item, we suggest you retain a certificate of posting for your own records, in the event of the product failing to reach us.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by events outside our reasonable control (force majeure event).

A force majeure event includes any act, event, non-occurrence, omission, or accident beyond our reasonable control and includes, in particular (without limitation), the following:

Our obligations under these terms are suspended for the period that the force majeure event continues.

Customer Satisfaction

As a customer your satisfaction is particularly important to us. Should you have any comments please contact us.

We hope you enjoy shopping with us!